The State of Texas is an Equal Opportunity Employer and does not discriminate on the basis of race, color, national origin, sex, religion, age or disability in employment or the provision of services. You may make copies of this application and enter different position titles, but each copy must be signed. Resumes will not be accepted in lieu of applications, unless specifically stated in the job vacancy notice.
I. Job Summary
Performs highly advanced and supervisory systems administration work. Work involves overseeing the upkeep, configuration, and reliable operation of systems; installing and upgrading computer components and system software; and supervising the work of others. Works under minimal supervision with extensive latitude for the use of initiative and independent judgment.
II. Essential Functions
A. Oversees and provides guidance in troubleshooting and solving complex problems related to system software and hardware incident and problem calls and in the processing of service requests and tasks; oversees and develops operating procedures for technical support, troubleshooting, maintenance, and innovative systems administration techniques; and analyzes, troubleshoots, and resolves system hardware, software, and networking issues and provides status reports to management.
B. Oversees and maintains the functionality of the systems environment, the implementation of technology solutions, the development of server upgrade plans and procedures, and the installation of operating systems; and oversees the development, analysis, and maintenance of design procedures, system codes, test procedures, and quality standards.
C. Recommends to management systems technology solutions and enterprise-related hardware and software standards.
D. Oversees studies and the preparation of reports that include study findings, recommendations, and instructions for proposed system implementations; formulates logical descriptions of problems; and devises and implements optimum solutions.
E. Provides technical advice, assistance, and training to management and technical staff in matters relating to system administration activities.
F. Supervises the work of others.
* Performs a variety of marginal duties not listed, to be determined and assigned as needed.
Please note that applications submitted via handwritten forms, email, mail, or fax will not be accepted. Your job application must be completely filled out and include all employment, do not limit employment to the past 10-15 years. Your application must contain complete job histories, which include job titles, name of employer, dates of employment, supervisor’s name and phone number, and a description of duties performed, and whether it was full-time or part-time and hours per week. If any of this information is not provided, your application may be rejected as incomplete
If you are scheduled for an interview and require any reasonable accommodation in our interview process, please inform the hiring representative who contacts you to schedule your interview. Whenever possible, please give the hiring representative sufficient time to consider and respond to your request.
Only candidates selected for an interview will be contacted.
*Outside applicants will be required to submit to pre-employment drug testing as a condition of employment.*
Questions regarding this posting may be directed to:
Shelbie Morrow
Human Resources Headquarters
2 Financial Plaza, STE 600
Huntsville, TX 77340
PH (936) 437-4106
EMAIL hr.selectionsteam3@tdcj.texas.gov
The following Military Occupational Specialty codes are generally applicable to this position. Applicants must fully complete the summary of experience to determine if minimum qualifications are met.
Military Crosswalk Guide - Prepared by the State Auditor's Office
Texas State Auditor's Office - Job Descriptions
III. Minimum Qualifications
A. Education, Experience, and Training
1. Bachelor's degree from a college or university accredited by an organization recognized by the Council for Higher Education Accreditation (CHEA) or by the United States Department of Education (USDE). Major course work in Computer Science, Management Information Systems, or a related field preferred. Each year of experience as described below in excess of the required four years may be substituted for thirty semester hours from an accredited college or university on a year-for-year basis.
2. Four years full-time, wage-earning experience with Microsoft Windows servers, infrastructure, identity, or cloud administration.
3. Experience in the supervision of employees preferred.
4. Project coordination experience preferred.
* Ability to maintain the security and integrity of critical infrastructure as it is defined by state law.
B. Knowledge and Skills
1. Knowledge of systems administration, computer hardware and software configuration and troubleshooting, and operating systems and applications.
2. Knowledge of computer programming and architecture of scripting languages and basic Internet security administration.
3. Knowledge of LAN/WAN infrastructure, technologies, design, and implementation strategies.
4. Knowledge of server hardware and software to include security software, performance monitoring, and capacity management tools.
5. Knowledge of Microsoft Active Directory and backup and restore procedures preferred.
6. Knowledge of agency and departmental organizational structure, policies, procedures, rules, and regulations preferred.
7. Skill to communicate ideas and instructions clearly and concisely.
8. Skill to coordinate with other staff, departments, officials, agencies, organizations, and the public.
9. Skill to interpret and apply rules, regulations, policies, and procedures.
10. Skill in administrative problem-solving techniques.
11. Skill in the use of computers and related equipment in a local area network environment.
12. Skill to review technical data and prepare technical reports.
13. Skill to establish and evaluate program goals, objectives, and procedures.
14. Skill to recognize, analyze, and resolve network and multi-user computer system problems.
15. Skill in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, and approaches to problems.
16. Skill in the use of Microsoft Office Suite or equivalent to include word processing, spreadsheet, database, or presentation software programs.
17. Skill to supervise the work of others.
IV. Additional Requirements with or without Reasonable Accommodation
A. Ability to walk, stand, sit, kneel, push, stoop, reach above the shoulder, grasp, pull, bend repeatedly, climb stairs, identify colors, hear with aid, see, write, count, read, speak, analyze, alphabetize, lift and carry 15-44 lbs., perceive depth, operate a motor vehicle, and operate motor equipment.
B. Conditions include working inside, working around machines with moving parts and moving objects, radiant and electrical energy, working closely with others, working alone, working protracted or irregular hours, and traveling by car, van, bus, and airplane.
C. Equipment (machines, tools, devices) used in performing only the essential functions include computer and related equipment, calculator, copier, fax machine, audiovisual equipment, telephone, dolly, and automobile.